Topic 1 Question 112
You are an ML engineer in the contact center of a large enterprise. You need to build a sentiment analysis tool that predicts customer sentiment from recorded phone conversations. You need to identify the best approach to building a model while ensuring that the gender, age, and cultural differences of the customers who called the contact center do not impact any stage of the model development pipeline and results. What should you do?
Convert the speech to text and extract sentiments based on the sentences.
Convert the speech to text and build a model based on the words.
Extract sentiment directly from the voice recordings.
Convert the speech to text and extract sentiment using syntactical analysis.
ユーザの投票
コメント(9)
- 正解だと思う選択肢: A
Syntactic Analysis is not for sentiment analysis
👍 5mymy94182022/12/17 - 正解だと思う選択肢: B
For "ensuring that the gender, age, and cultural differences of the customers who called the contact center do not impact any stage of the model development pipeline and results" I think the model should be built on the words rather than sentences
👍 3qaz092023/02/10 - 正解だと思う選択肢: B
I agree with qaz09. To avoid demographical variables influence model shoud be built on the words.
👍 2formazioneQI2023/04/17
シャッフルモード