Topic 1 Question 268
An organization has a large dataset that contains text transcripts of conversations between their customers and service representatives. They want an automated solution to identify the topics their customers care most about. Which service should the organization use?
Vision API
Speech-to-Text API
Cloud Translation API
Natural Language API
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- 正解だと思う選択肢: D
D. Natural Language API
Natural Language API is designed for analyzing text and extracting insights, such as:
- Topic detection (also called entity analysis).
- Sentiment analysis to gauge customer satisfaction.
- Syntax analysis and classification of text.
This service can process the text transcripts of customer conversations and automatically identify the topics customers discuss most frequently.
👍 1joshnort2025/01/21
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