Topic 1 Question 242
Which scenario uses machine learning to unlock business value from unstructured data?
Analyzing tabular records of product defects to predict future maintenance cycles.
Recommending new products based on previous purchases.
Monitoring financial transactions to identify potential fraud and risk.
Determining customer sentiments from call center voice recordings.
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D: This scenario involves processing and analyzing voice recordings, which are a form of unstructured data. Machine learning techniques, particularly those related to natural language processing (NLP) and speech analysis, are used to analyze the voice data to extract insights about customer sentiments. This application of machine learning helps businesses understand their customers better, improve customer service, and tailor their strategies accordingly.
👍 3Vivek0072024/10/29- 正解だと思う選択肢: D
D. Determining customer sentiments from call center voice recordings.
This scenario uses machine learning to analyze unstructured data (voice recordings) to extract insights (customer sentiments). By understanding customer sentiments, businesses can make informed decisions to improve their products or services, enhance customer satisfaction, and ultimately drive business value.
👍 3jancsn2024/10/31 - 正解だと思う選択肢: D
D. Determining customer sentiments from call center voice recordings.
This is the only option directly addressing unstructured data in the context of the question. This involves analyzing unstructured data (audio recordings), which requires machine learning techniques like natural language processing (NLP) and speech-to-text models to extract insights like customer sentiment. Machine learning models can process and interpret unstructured data, such as audio, text, or images, to unlock business value.
👍 1joshnort2025/01/16
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