Topic 1 Question 58
During a recent Google Meet video conference, several employees reported that they could not hear the presenters. The presenters confirmed that their laptops’ microphones were working. The affected employees were all using company-issued laptops. You need to quickly diagnose the source of the issue. What should you do first?
Verify that the audio drivers on the affected laptops are up-to-date and functioning correctly.
Check the Admin console to determine whether there are recent Meet-related notifications or alerts.
Check if Context-Aware access rules were set to prevent Meet access from the user’s network location.
Use the Meet quality tool for each affected user to analyze their microphone settings and configurations during the meeting.
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- 正解だと思う選択肢: D
Question states that microphones were working, so it's not audio drivers. https://support.google.com/a/answer/9204857?hl=en#zippy=%2Creview-meeting-statistics-details suggests that the Meet quality tool might be the place to start troubleshooting.
👍 2SteveSJSResearch2025/03/04
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