Topic 1 Question 488
A company needs to provide customer service by using voice calls and web chat features.
Which AWS service should the company use to meet these requirements?
Amazon Aurora
Amazon Connect
Amazon WorkSpaces
AWS Organizations
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コメント(3)
B. Amazon Connect
Amazon Connect is a cloud-based contact center service that offers capabilities for voice calls, chat, and other customer interactions, making it suitable for customer service operations.
👍 2d00b2292024/09/15- 正解だと思う選択肢: B
B. Amazon Connect - fully managed cloud contact center service
👍 1ShaiTay2024/11/13 - 正解だと思う選択肢: B
Amazon Connect: • Receive calls, create contact flows, cloud-based virtual contact center
👍 1Nikmah2025/02/02
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