Topic 1 Question 80
A large retailer receives thousands of customer support inquiries about products every day. The customer support inquiries need to be processed and responded to quickly. The company wants to implement Agents for Amazon Bedrock. What are the key benefits of using Amazon Bedrock agents that could help this retailer?
Generation of custom foundation models (FMs) to predict customer needs
Automation of repetitive tasks and orchestration of complex workflows
Automatically calling multiple foundation models (FMs) and consolidating the results
Selecting the foundation model (FM) based on predefined criteria and metrics
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コメント(7)
- 正解だと思う選択肢: B
B. Main advantage of using Amazon Bedrock Agent is the automation of repetitive tasks and the orchestration of complex workflows. Customer support inquiries are often patterned and repetitive. By using Amazon Bedrock Agent, you can automate the initial response to such routine inquiries and information gathering. In addition, even in cases where the workflow is somewhat complex and the response required varies depending on the inquiry content, Amazon Bedrock can flexibly respond by combining multiple AI models. This will enable quick and accurate customer support while optimally utilizing human resources. It will lead to efficient processing of large volumes of inquiries, which will lead to improved customer satisfaction.
👍 7taka50942024/11/20 - 正解だと思う選択肢: B
Amazon Bedrock Agents Enable generative AI applications to execute multistep tasks across company systems and data sources Amazon Bedrock Agents streamline workflows and automate repetitive tasks. Unleash the power of AI automation to boost productivity and reduce cost. https://aws.amazon.com/bedrock/agents/
👍 2leo3212024/11/20 - 正解だと思う選択肢: C
C is correct answer. Repetitive task may not work on customer support inquiry as each inquiry is different.
👍 1PHD_CHENG2024/11/19
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