Topic 1 Question 16
A company is building a contact center application and wants to gain insights from customer conversations. The company wants to analyze and extract key information from the audio of the customer calls. Which solution meets these requirements?
Build a conversational chatbot by using Amazon Lex.
Transcribe call recordings by using Amazon Transcribe.
Extract information from call recordings by using Amazon SageMaker Model Monitor.
Create classification labels by using Amazon Comprehend.
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コメント(10)
- 正解だと思う選択肢: B
B: Transcribe call recordings by using Amazon Transcribe.
Explanation: Amazon Transcribe is designed for converting speech in audio files (such as customer calls) into text. This text can then be analyzed further to extract key information. It is the first step in gaining insights from audio conversations, making it the appropriate solution for the given requirement.
👍 3Moon2024/12/30 - 正解だと思う選択肢: B
transcribe - Extract key business insights from customer calls, video files, clinical conversations, and more.
👍 2LR20232024/11/04 - 正解だと思う選択肢: B
Transcribe
👍 2jove2024/11/05
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